Frequently Asked Questions

Everything you need to know about the festival

We’ve posted the questions we get asked most frequently about the event below. Please click on each question in turn to reveal the answer.

Tickets

WHERE CAN I BUY TICKETS?

Tickets are available from the following outlets:

Over the counter locally from

The County Press shop in Newport
Osbornes menwear in Ryde

Online at

JackUpThe80s.co.uk
(tickets subject to an 8% booking fee – a postage charge of £3.50 will be added for guaranteed secure Royal Mail delivery)

HOW MUCH DO TICKETS COST?

We operate a “Beat the Clock” admission system meaning that the earlier you buy the more you save!

Please see our Buy Tickets page for full details of current prices.

Kids aged 12 or under go free* (If you have a child aged 12 or under but who looks older, please bring an appropriate form of I.D. for them to ensure they are not charged for entry).

*No advance ticket required, children will be provided with a free wristband on the gate

DO UNDER 16’S NEED TO BE ACCOMPANIED BY AN ADULT?

Yes, all under 16’s must be accompanied by an adult.

WILL I NEED I.D?

Yes – Accepted forms of I.D. are valid photo driving licence or passport only.

At the Gate:
I.D will only be required at the gate if you look under 16 and do not have an accompanying adult with you.
If you have a child aged 12 or under but who looks older, please bring an appropriate form of I.D. for them to ensure they are not charged for entry.

At the Bar:
I.D. will be required at the bar if you are lucky enough to look under 25 when purchasing alcoholic drinks. We operate a very strict Challenge 25 policy.

ARE THERE CONCESSIONS AVAILABLE FOR DISABLED PERSONS & THEIR CARERS?

The ethos of Jack Up The 80s is to ensure that every Islander and visitor to the Island can afford to come and enjoy the weekend. We are committed to ensuring that local charities and good causes benefit as much as possible via direct donation and by enabling them to operate market stalls at the event. Given that the ticket prices are already reasonably priced, regrettably we are unable to discount tickets any further or provide any additional concessions.

WILL I BE ABLE TO COME AND GO DURING THE DAY?

Upon arrival your ticket will be exchanged for a wristband which will allow you to leave and re-enter the festival site. A no re-admission policy will be in place after 5pm each afternoon. Please be advised that all persons re-entering the site will be subject to a security search. Please do not be offended.

No readmission is permitted for the Friday Night Opening Party.

CAN I OBTAIN A REFUND FOR MY TICKET?

Please note that all tickets to this event are non-refundable and non-transferable. Due to operational issues beyond our control (i.e. the weather), some advertised features/services may not always be available. In this unlikely situation, we are unable to offer refunds.

I’VE PURCHASED TICKETS ONLINE BUT HAVE YET TO RECEIVE EMAIL CONFIRMATION?

Confirmation emails are generally sent out immediately – if you have yet to receive yours please check your junk/spam email folder. Our online ticket portal is managed by UK ticket provider Gigantic. You may visit the order tracker section of their website and re-enter the email address used when placing your order to receive a copy of your purchase confirmation.

Alternatively please feel free to contact the Gigantic customer service team who will be able to assist with any queries you may have.

I’VE PURCHASED TICKETS ONLINE BUT THEY HAVEN’T ARRIVED YET?

Our online ticket portal is managed by UK ticket provider Gigantic. You may visit the order tracker section of their website and re-enter the email address used when placing your order to receive a copy of your purchase confirmation.

Ticket dispatch times vary but you should expect to receive yours at least 10 days prior to the festival. You will always be notified by email as soon as your tickets have been dispatched.

Should you still have concerns please feel free to contact the Gigantic customer service team who will be able to assist with any queries you may have.

I’VE PURCHASED TICKETS ONLINE VIA THE JUT80S WEBSITE, WHERE DO I NEED TO COLLECT THEM FROM?

If you have purchased tickets online once the deadline for postage has been met (after Thursday 10th August) they will be available to collect at the main gate throughout the course of the weekend. Please bring a copy of the email you will have received from our ticketing partner Gigantic as proof of purchase.

Site Information

WHERE IS THE FESTIVAL SITE SITUATED?

Please refer to our Location page for full details on how to find the site, including postcode for Sat Nav.

WHAT TIME DO THE GATES OPEN?

Gates open at 11am. The first acts will be on stage from approximately 12 midday on both the Saturday and Sunday.

WHAT TIME DOES THE SITE CLOSE?

The final act will come off stage at 10:30pm and the main arena will close at 11pm (subject to licence).

The club house and bar will remain open until 1am and will be accessible to anyone who wishes to stay later into the evening on the Saturday night.

WHAT TIME DOES THE FRIDAY NIGHT OPENING PARTY START/FINISH?

Gates open for the Friday Night Opening Party at 7pm. Live music will continue until 10pm followed by a disco party inside the main clubhouse from 10pm through until 1am.

ARE THERE CAMPING FACILITIES?

Camping is not available as part of the event, however we have partnered with nearby Roebeck Country Park (just 3 minutes up the road from the Jack Up The 80s site) to provide superb camping facilities as well as provision for touring vehicles for those who maybe seeking this option. Please visit our Where To Stay page for further information on this and other accommodation alternatives.

ARE THERE CASH MACHINES ON SITE?

No – this is a cash only site. Please ensure that you bring enough cash with you prior to entry. The nearest cash machines to the site are located at Tesco Extra, Westridge Centre, Brading Road, Ryde PO33 1QS, situated 1.4 miles away (just 4 minutes by car). There are a range of high street banks and building societies in Ryde town, situated 1.7 miles away (6 minutes by car).

CAN I USE CARDS AT THE EVENT?

No – this is a cash only site. We therefore strongly recommend bringing cash with you prior to entry.

WHAT TO BRING/WHAT NOT TO BRING

Jack Up The 80s is an open air event in a natural setting – so please come prepared with whatever the British weather might offer from raincoats to suncream, blankets to sun-hats!

Factory sealed water containers and factory sealed containers of still squash may be brought (unopened) onto the site. For more information on food & drink policy please see ‘Food & Drink’ below.

CAN VEHICLES BE LEFT IN THE CAR PARK OVERNIGHT?

Cars can be left in the car park overnight but please be advised that this is entirely at the owners risk and neither the organisers of Jack Up The 80s nor Smallbrook Stadium will be liable for any loss or damage caused to your vehicle in the instance that you do choose to leave it unattended overnight.

Please note: We are not insured for overnight camping and are unable to provide the required lighting/access to water supplies etc therefore overnight camping will not be permitted. If you have a motor home or camper van we recommend pitching up at nearby Roebeck Country Park, just 3 minutes up the road from the festival site. Please see our Where to Stay page for details and how to book.

I’M TRAVELLING OVER FROM THE MAINLAND. WHICH ROUTE SHOULD I TAKE?

Please refer to our Location page for detailed ferry information, whether you intend bringing your car or travelling to the Island as a foot passenger.

HOW MUCH DOES PARKING COST?

Parking is completely FREE for the duration of the weekend. With a dedicated taxi rank on site and frequent shuttle buses running directly to Ryde Bus Station we do encourage drivers to leave their cars behind and take public transport.

WILL THERE BE DISABLED PARKING SPACES AVAILABLE?

Yes. If you have a disability or are accompanying a disabled person, please notify the parking steward at the gate when you arrive and they will do their best to find you the best possible parking space in the designated disabled parking area situated directly opposite the entrance to the main arena.

NOTE: A current Blue Badge must be displayed at all times

WHAT ARE THE RULES SURROUNDING PHOTOGRAPHY?

Small hand held/point and shoot cameras “domestic” cameras are acceptable on the festival site. However anything deemed professional (i.e. with detachable lenses) will not be permitted.

CAN I BRING FOLD-UP CHAIRS?

Fold-up chairs will be permitted however we do request that they be used in a specific area to the back of the arena so as to allow those who wish to sit on the grass full visibility of the stage. The designated area for fold-up chairs will be clearly signed.

Children’s tents, gazebos, windbreaks or any other tented structures will not be permitted.

ARE DOGS ALLOWED TO ATTEND?

So long as owners agree to keep their dogs on leads at all times and look after them responsibly (including clearing up after them), they are welcome to come along on the Saturday and Sunday. Although dogs aren’t banned, because of the crowd size and the loud music a festival is not an ideal environment for dogs therefore if you wish to bring one along please be advised that it is at your own risk.

Please note: Dogs are not permitted at the Friday Night Opening Party.

ARE THERE ANY FACILITIES FOR THE DISABLED?

Jack Up The 80s welcomes disabled festival goers and takes all reasonable measures to assist with their attendance and enjoyment of the event. At the same time, please be advised that the festival takes place in the open countryside and disabled guests should be aware that some areas of the main arena, car park and surrounding areas are fairly uneven and may be difficult to navigate. Marshals will be available to assist disabled guests in getting in to the main arena if required. Our new venue has areas of hardstanding which will make it easier for people with mobility issues to get around. Entrance and exit points will provide adequate room for individuals in wheelchairs or using other mobility aids. Please take the weather into consideration when planning what to bring as it can have an impact on mobility due to muddy patches etc.

The car park is situated to the rear of the main arena. We would ask that any registered disabled guests make themselves known to parking stewards when they arrive and the stewards will do their best to find you a space in the designated disabled parking area directly opposite the entrance to the main arena or as close as possible to the main entrance/exit points.

Disabled toilets will be provided in numbers recommended by the Event Safety Guide195.

Due to the small size of the festival and the relatively large area available in front of the main- stage there is no viewing platform at Jack Up The 80s. We have found that this can cause separation issues with families, plus it’s so easy to get a good view wherever you are at Jack Up The 80s. If disabled guests find that there are specific problems resulting from their disability, please contact one of the marshals who will be happy to do everything possible to help you.

Food & Drink

WILL THERE BE CATERING OUTLETS ON SITE?

Yes, there will be a wide range of different hot and cold foods from local Island suppliers, vegetarian options, fish and chips, burgers and oriental cuisine to suit every taste, including:

  • Chinese (all GM free sauces)
  • Carvery served in hot and cold baguettes
  • Italian pizza
  • Scampi & chips
  • Indian
  • Mexican
  • Traditional fish & chips
  • Farmer Jacks burgers
  • Vegetarian selection
  • Fresh hot donuts & crêpes
  • Pick ‘n’ mix sweets
  • Ice cream
WILL THERE BE A LICENSED BAR?

Yes, there will be large bar run by our friends at Island Ales. The bar can be found opposite the stage and will be open for the duration of the weekend.

Please note: I.D. will be required at the bar if you are lucky enough to look under 25. We operate a very strict Challenge 25 policy.

CAN I BRING ALCOHOLIC DRINKS INTO THE EVENT?

Due to licensing restrictions, you are not permitted to bring alcohol into the festival. There will be a wide range of premium alcoholic (and non-alcoholic) drinks available for purchase from our bar and catering outlets.

Please note: Only alcohol purchased from the licensed bar may be consumed on site. If you attempt to bring alcohol in it will be confiscated.

CAN I BRING MY OWN FOOD AND DRINK?

Due to licensing restrictions, you are not permitted to bring alcohol onto the site. Food is not permitted in the main arena – this is in keeping with all other same-sized UK festivals. There will however be a vast range of premium alcoholic (and non-alcoholic) drinks available from our bars and catering outlets. Only alcohol purchased from the licensed bar may be consumed on site.

A reasonable number (up to 2x 500ml bottles per person) of factory sealed water and factory sealed bottles of still squash may be brought (unopened) onto the site. Anything considered opened will be confiscated on the gate. No carbonates (fizzy drinks) or camel packs please. Bottles of Wight Crystal water and carbonates will be available from every trader at a very reasonable price. Wight Crystal is a registered charity and will benefit directly from all sales made. There will be a huge variety of food and drink outlets run by local Island businesses at the event providing a vast selection of cuisine options including:

  • Chinese (all GM free sauces)
  • Carvery served in hot and cold baguettes
  • Italian pizza
  • Scampi & chips
  • Indian
  • Mexican
  • Traditional fish & chips
  • Farmer Jacks burgers
  • Vegetarian selection
  • Fresh hot donuts & crêpes
  • Pick ‘n’ mix sweets
  • Ice cream


Kids boxes

Also on sale will be sugar free school approved kids packed lunches priced between £3 and £3.50, containing at least one of their 5 a day!

If you are catering for babies or young children or if the kids have any particular favourites then please feel free to bring them along. Please notify gate staff upon arrival.

We cater for all dietary needs!

All allergens and intolerances are catered for – please ask each individual vendor for availability. There will be gluten free products available including cakes, pastries & sausages, kettle crisps, as well as soya milk, decaffeinated tea and coffee, as well as a full range of vegan and vegetarian options.

Specialist requirements

If you have a specific dietary requirement or medical condition which restricts you to a specialist diet, please email info@jackupthe80s.co.uk in advance of the event providing evidence of your intolerance or health condition (i.e. Doctors note) and we will issue you with the necessary documentation to present to our security team upon arrival to avoid being challenged.

Please be advised that picnics will NOT be permitted (this is in line with all other similar sized UK festivals and is out of respect for our traders without whom we would not be able to stage the event).

Artist Information

WHICH DAYS WILL THE ARTISTS BE PERFORMING?

Please see our Line Up page for full details of who will be performing and when.

WHERE CAN I FIND A COPY OF THE RUNNING ORDER?

The final running order will be available to download from this website in the weeks leading up to the event.

Please be advised we do not publish set times to allow flexibility with ferry crossings, however the first act goes on stage at 12noon and the final act at approximately 9:30pm (subject to licence).